Help Center
Everything about earning, crediting, verification and payouts.
Account
Account restricted or banned
Why EarnRewardCash accounts get restricted, and how to appeal a decision.
Delete your account and data
How to close a EarnRewardCash account and exercise your GDPR and CCPA data rights.
Account security
Protect your EarnRewardCash balance: strong passwords, session hygiene and phishing red flags.
Bans, reversals and appeals
What triggers an account restriction and how to appeal a decision.
Offers
My offer did not credit
What to do when a completed offer has not paid out, and how to file a missing reward claim.
Why a reward was reversed
Chargebacks, refunds and fraud checks can reverse a credited offer. Here is how that works.
Completing offers the right way
Follow the offer requirements exactly so the partner network credits your reward.
Offer milestones and multi-step rewards
Some offers pay in stages ??? each milestone credits separately as you reach it.
Missing reward? Open a claim
What to send us when an offer, survey or milestone does not credit your account.
Verification
ID verification, step by step
When EarnRewardCash asks for identity verification, which documents are accepted and how long it takes.
Verify your email and secure your account
Email confirmation, strong passwords and the security settings every EarnRewardCash account should use.
Identity verification (KYC)
When EarnRewardCash asks for ID, which documents are accepted and how long a review takes.
Getting started
How EarnRewardCash works
Earn points by completing offers, surveys and games, then cash out to PayPal, crypto or gift cards.
Getting started checklist
A two-minute walkthrough of earning points, tracking offers and cashing out on EarnRewardCash.
How to earn faster
Practical tips to raise your credit rate and earn more points per hour on EarnRewardCash.
Create and verify your account
Sign up, confirm your email and secure your EarnRewardCash account before your first cashout.
How the referral programme pays
Lifetime referral commission on completed offers: rates, tracking and the rules.
Withdrawals
Cash out methods and limits
Minimum amounts, fees and processing times for every EarnRewardCash payout method.
My payout has not arrived
Track the status of a EarnRewardCash withdrawal and what to do if it is late.
How to cash out
Minimum amounts, available payout methods and how long each one takes.
Withdrawal on hold or declined
Why a payout can be paused and what you need to do to release it.