Why we verify identity at all
Real-money payouts attract stolen accounts and synthetic identities. Verifying who cashes out protects your balance from takeover, satisfies anti-money-laundering law, and keeps our partners confident that every conversion comes from a real person. Honest users pass in minutes; the process exists to stop everyone else.
When verification triggers
Verification is normally requested with your first larger withdrawal or once your rolling payouts pass $50 in a rolling 30-day period. It can also trigger after a security event ??? a password reset from a new device, for example. Small withdrawals on a verified email usually flow without it.
What to prepare
A government photo ID (passport, national ID or driving licence) and a live selfie or short liveness check. Details must match your account: same name, same country, same date of birth you registered with. Business or shared documents are not accepted.
How review works
Automated checks run first, then a human reviews edge cases. Most decisions land within a day. If a document is rejected, the notice states the exact reason ??? blurry photo, glare, expired ID, name mismatch ??? and you can retry immediately. Deliberately forged documents end the account permanently with no appeal.